Grow Your Numbers – Activities and KPIs

We promise not to talk Accountanese to you through these blogs so what on earth are KPI’s?  Quite simply a KPI (Key Performance Indicator) is the result that can be used to measure the effectiveness of different activities in your business.  Put another way, if we want to define what success looks like from our business activities, we need a way to measure success i.e. a KPI.  Likewise, if we want to measure if a team member is performing well or not, we need some form of measurement; called a KPI.

 The best way to illustrate this is in the table below.

KPI white.png

The tasks your team perform should be recorded in individual job descriptions with the relevant KPI noted as well.  If you set the KPIs in conjunction with the team members you get a much higher level of buy-in.  The team members then know what their definition of a great day’s work is – essentially hitting their 5 most important KPIs.

 KPI’s don’t have to be complex but every team member (and you) need to know what they are, your 5 most important KPIs and how to measure them.

 Talk to us about how to define a great day’s work for everyone in your business.

It is much more difficult to measure non-performance than performance

– Harold S Geneen